FAQ's
To cancel any mobile billing, text 'STOP' to 89595.
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“I pay via my mobile phone provider. How do I cancel that?”
Due to routine checks performed by banks on online dating transactions, online payments are occasionally 'suspended'. If you're experiencing any issues because of this, please contact your bank directly to quickly verify your membership and resume your upgrade.
Paysafehub-ie.com is operated by HubPeople Ireland Limited.
The Greenway, Block C Ardilaun Court, 112-114 St. Stephen’s Green, Dublin 2
The first-class websites that we proudly provide at Paysafehub-ie.com enable users from all over the world to search for and make meaningful new connections and relationships using safe, enjoyable, and secure online dating platforms.
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PaySafeHub-IE
Why does my bank statement have a charge from Paysafehub-ie.com?
Find your membership on any site supplied by us by entering the email address you may have used when signing up.
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.
The charge that you’re seeing is associated with the online membership plan that you’ve selected to activate and upgrade on a website supplied by Paysafehub-ie.com
You can upgrade or amend your account easily online whenever you please! Once you're logged into the site, head over to your Account Settings > Membership area, or you can click on any of the various upgrade points around the site, then choose the membership plan that suits you best.
“How can I pay for my membership”
“Why am I being charged?”
As you have upgraded your membership to a premium plan on a website supplied by Paysafehub-ie.com, you've been charged the applicable subscrption fee(s), as outlined when confirming your plan.
“I am trying to pay. Why is my card being declined?”
“What are the benefits of VIP Membership?”
VIPs get full access to all the premium features, facilities, and benefits, of the site. Each of these is expertly designed to boost your chances to find exactly what and who you're looking for online. These perks include (but are not limited to!) totally unlimited messaging, access to all photos and videos, priority placement of your profile and content sitewide, unlimited search results, and full insights into who likes you.
“How do I cancel my premium subscription?”
Cancel any premium membership plan at any time online to resume your standard (free) membership. To do this, visit your Account Settings area of the site, and follow the simple instructions provided.
